Policies & Terms

We believe in clear expectations, quality craftsmanship, and a seamless experience from start to finish. Below you’ll find important information about how we operate, how your information is handled, and what you can expect when working with us.

Privacy Policy

Information We Collect
When you visit our website or submit a form, we may collect personal information such as your name, email address, phone number, business name, and project details. We may also collect limited non-personal data (such as browser type and site usage) to improve your experience.

How Your Information Is Used
Your information may be used to:

  • Respond to inquiries and communicate with you

  • Provide services and project-related updates

  • Improve our website and offerings

  • Share occasional updates or relevant information (you may opt out at any time)

Sharing of Information
We do not sell or rent your personal information. Information may be shared with trusted third-party platforms as needed to operate our business.

Cookies & Tracking
We may use cookies or similar technologies to enhance your browsing experience and better understand site usage.

Data Security
We take reasonable steps to protect your information, though no method of transmission over the internet is completely secure.

Your Choices
You may request to update or delete your personal information at any time by contacting us.

Contact
For questions regarding this policy, please email hello@guildcabinetry.com.

Cabinetry Warranty

Guild Cabinetry is crafted with a commitment to quality, durability, and timeless design. We stand behind the craftsmanship of our cabinetry with a one-year limited warranty from the date of delivery.

What’s Covered
This warranty covers defects in workmanship and materials under normal residential use, including:

  • Cabinet construction and assembly

  • Door and drawer functionality

  • Finish integrity under standard conditions

What’s Not Covered
This warranty does not cover:

  • Normal wear and tear over time

  • Damage from improper installation or handling

  • Exposure to excessive moisture, heat, or environmental conditions

  • Misuse, neglect, or modifications after delivery

Installation Responsibility
Cabinetry must be installed by a qualified contractor. Improper installation may void warranty coverage.

Natural Material Variation
Wood is a natural material, and variations in grain, color, and texture are part of its inherent beauty and are not considered defects.

Submitting a Claim
If an issue arises, please contact us within the warranty period with photos and a description of the concern. We will review and determine the appropriate resolution.

We’re committed to delivering cabinetry that not only looks beautiful on day one, but continues to perform for years to come.

Additional Policies & Information

As we continue to grow, this page will include additional details to support both designers and clients, including:

  • Ordering & Lead Time Expectations

  • Delivery & Receiving Guidelines

  • Payment Terms

  • Designer Access / Partnership Terms